Ratings & Reviews

Overall Rating

4(12 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Pedro R. - |Recommended: YesHave new administration and... — Have new administration and now star rebuild all apartments nice pool area close to grocery store, and hospital , Downtown of Athens nice place to living
Review From Modern Messagesubmitted by Terri R. - |Recommended: YesThis neighborhood keeps get... — This neighborhood keeps getting better The staff is very responsive to concerns and always looking to improve the quality of life for residents. Would recommend Serene at Riverwood to anyone looking for a good neighborhood at affordable prices.
Review From Modern Messagesubmitted by Wand*@*.Com - |Recommended: YesThe office managers reall... — The office managers really made my rental experience pleasant. They were very professional and knowledgeable about the do's and don'ts. Their sister properties could learn alot from them . Great staff
response from property -We are thrilled to receive such an enthusiastic review of our hardworking team! Our team is always working to improve their service and knowledge, and we appreciate your acknowledgment! Thank you for being a part of our community!
Review From Modern Messagesubmitted by Ashley H. - |Recommended: YesMinus the issues about June... — Minus the issues about June-July of 2019, I love the new office staff. They are very friendly and understanding. Maintenance orders are always processed rapidly.
response from property -Thank you, Ashley, for your review. We love that you think so highly of the new team we have on board. We want to ensure that the concerns you had in June-July of 2019 are rectified and your time here is smooth-sailing. As time continues, please feel free to stop by the office at any time.
Review From Modern Messagesubmitted by Jamie M. - |Recommended: YesOther than a few issues wit... — Other than a few issues with the renovation and maintenance, it has been a good experience. I'm sure that once those are fixed there will be no complaints. The office staff is great
Review From Modern Messagesubmitted by Brittany R. - |Recommended: YesLiving here has been comfor... — Living here has been comfortable for me and my family. We have been living here for a few years and I must say we have felt safe and secure the only problem we have is limited things for our children to do here but hoped with the new company things will change
Review From Modern Messagesubmitted by Christian F. - |Recommended: YesI love the area and apartme... — I love the area and apartment I’m in and couldn’t be more satisfied with the location. However, I just wished the work orders for my room were done sooner.
Review From Modern Messagesubmitted by Pamela W. - |Recommended: YesWent over to the rental off... — went over to the rental office today and The Manager , answer my question assure it things will be seen about , Ms . Crystal MCELHANNON Manger very professional, and the couple of time , she told me about things that are going to happen soon and iI do appreciate her telling
Review From Modern Messagesubmitted by Sheridan G. - |Recommended: YesI like everything so far. M... — I like everything so far. My neighbors are friendly and the front staff has been very helpful. I do have some maintenance issues that I need to be resolved but other than that everything is great.
Review From Modern Messagesubmitted by Sean M. - |Recommended: YesNot a bad place to live but... — Not a bad place to live but, could definitely use some renovations. Would like to see either new machines or the old ones fixed in the laundry room for instance.
Review From Modern Messagesubmitted by Jacob P. - |Recommended: YesBeen here for almost 2 year... — Been here for almost 2 years and didn't have a single incident until recently, in which due to the changing of hands my rent for a month didn't get noticed and as such I have to shovel out two months rent.
response from property -Thank you for your review. Please let us know if we may be of additional assistance.
Review From Modern Messagesubmitted by Angela A. - |Recommended: YesI can’t really complain. Mo... — I can’t really complain. Most of the time it’s nice and quiet which is a lot better than my last apartment complex that I lived in and the neighbors are friendly.
response from property -Thank you for your feedback. We are happy to be of service.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Serene at Riverwood", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Serene at Riverwood", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose