Ratings & Reviews

Overall Rating

4(27 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Dylyn P. - |Recommended: YesI think location and area i... — I think location and area is great. I really appreciate that our complex makes an effort to improve property grounds and maintenance. However, there are some things that could be more attended to particularly with the type of tenants that moved in. Most of the area is quiet and taken care of but there are those that still liter on the grounds, pet waste in not designated area, loud music from vehicles and minor maintenance things like the gutters being cleaned and since I've been here no pest control has come in nor pool opened. There are also a few updates inside the unit that I'd related since move in checklist that haven't been repaired, but most of the major things had i.e. when my A C unit went out it was handled within 3days and temporary unit provided. Overall I'm extending my lease and enjoy where I live, I do feel comfortable and safe most of the time as surrounding areas complexes aren't as nice as Serene. I do appreciate staff being kind and try to be attentive and responsive to requests and or questions.
Review From Modern Messagesubmitted by Nyadia J. - |Recommended: YesI wish the maintenance requ... — I wish the maintenance requests were filled sooner, but everything else is great The apartments are spacious and the neighborhood is quiet and clean.
Review From Modern Messagesubmitted by Dennis H. - |Recommended: YesThe staff is great and was ... — The staff is great and was very helpful with the entire move-in process. Made the experience great...the apartment is great....I recommend for sure.
response from property -Dennis, we appreciate your review and recommendation. Moving should not be stressful, so it made our day to know that our team was able to make the process so seamless and enjoyable for you. Thank you for selecting our community to call home. It means so much to us.
Review From Modern Messagesubmitted by Audrey R. - |Recommended: YesClose to a lot of restauran... — Close to a lot of restaurants and grocery stores Leasing office staff are always great especially Crystal Maintenance requests are taken care of in a timely manner. Other complexes in the area seem to be a bit noisy and the walls here are paper thin but I'd still recommend to a friend
response from property -Thank you for your recommendation, Audrey! We're delighted to hear that overall you have been satisfied with your apartment home and that our team has been taking good care of you. If there is anything we may do to improve your experience further, please don't hesitate to let us know!
Review From Modern Messagesubmitted by Adriane W. - |Recommended: YesIt is wonderful.. Everyone ... — It is wonderful.. Everyone in my residence are amazing people. It is very quiet and everyone os respectful of one another at all times. Im happy that my family and I moved into this area at serene riverwood
response from property -It feels so good to hear such great feedback, Adriane! It's our goal that your neighbors, our team, and location, all work toward making you feel at home. Thank you for sharing your positive experience with us.
Review From Modern Messagesubmitted by James H. - |Recommended: YesIt's nice and quiet. Ready ... — It's nice and quiet. Ready for the pool to open and being this is my first time renting an apartment I'm looking forward to having a great year.
response from property -We're honored that you have chosen our community for your first apartment home, James! It's fantastic to hear that you are finding the peace and tranquility you desire in our community, and we look forward to having you here for many years to come. Thank you.
Review From Modern Messagesubmitted by Terri R. - |Recommended: YesThis is a community on the ... — This is a community on the rise. The staff and owners are working hard to make Serene at Riverwood a place anyone would be proud to call home. Improvements inside and out are actively underway. Very responsive and helpful when anything needs to be fixed.
response from property -Terri, we're humbled by your kind words and heartened that you've noticed our efforts. Our team will continue to be dedicated to creating the best possible community for residents, and we're so excited that you'll be a part of that community. Thank you for the lovely and encouraging review.
Review From Modern Messagesubmitted by Arthur G. - |Recommended: YesI love the way there set up... — I love the way there set up, and a place where my little girl can swim and play, that means a lot, the people are great and it’s quiet, so I’m enjoying it to the fullest
response from property -Arthur, thank you for your kind words! We're glad you and your daughter feel so at home in our community. Please let us know if we may ever be of service!
Review From Modern Messagesubmitted by Arleacy B. - |Recommended: YesThe staff was very pleasant... — The staff was very pleasant and it had a few problems in the unit but overall I'm pleased with my experience. I really love the appliances especially the gas stove
response from property -We're delighted that our team could help make you feel at home here, Arleacy! We take great pride in providing comfortable living spaces for our residents, and it's wonderful to hear that you're enjoying the premium features in your home, like the gas stove. If there's anything we may do to help you settle in, don't hesitate to reach out!
Review From Modern Messagesubmitted by Fredrena J. - |Recommended: YesVery quiet neighborhood. Mo... — Very quiet neighborhood. Mother of 3 boys love it here Safe, clean, and has a playground for the kids The new remodeling is looking very good Love all the upgrades
response from property -Thank you for your approval, Fredrena! It's fantastic to hear that you and your family are enjoying our recent renovations and taking advantage of everything our community has to offer. We're grateful to have you as a resident in this community.
Review From Modern Messagesubmitted by Stacey T. - |Recommended: YesEveryone has been great sin... — Everyone has been great since I moved in a week ago. I live my new apt Very clean and extremely beautiful here I knew this is where I wanted to live when I looked at Serene at Riverwood
response from property -Welcome to the community, Stacey! We're glad you're here. Thank you for sharing your first impressions with us. We hope you continue to enjoy living here and invite you to let us know if there is anything we may do to add to your experience.
Review From Modern Messagesubmitted by Shaina S. - |Recommended: YesBeing a resident at Serene ... — Being a resident at Serene at Riverwood is great Apartments are nice, renovated with new appliances maintenance is quick to respond and fix any problems. Community is diverse and friendly. Located near plenty of restaurants, shops, schools, public transportation etc. that make getting around and learning the city of Athens easy and fun
response from property -Shaina, we are pleased to know that you are enjoying your time here. It sounds as though your experience has been positive all-around. Thank you for your review.
Review From Modern Messagesubmitted by Fernando C. - |Recommended: YesSafe and quiet place to liv... — Safe and quiet place to live. No load music or people walking too much. Overall is a great place to stay. The management is o.k and the maintenance people are also o.k. I think they need to pay more attention to the people needs.
response from property -Fernando, it is great to hear that our community is providing you with a sense of peace and well-being. We appreciate your feedback regarding our maintenance team, and we encourage you to visit our office if there are any other details you would like to share. We are always here to help!
Review From Modern Messagesubmitted by Cher N. - |Recommended: YesIt’s been good so far consi... — It’s been good so far considering the low cost for rent. I just wish the community residents would do more for recycling by not putting their trash in the recycling dumpster. Also by picking up their dogs waste around the community.
response from property -Cher, it's great to read your 4-star review and learn that you're so pleased with our competitive pricing. Concerning your additional feedback, we will send a note to residents reminding them to separate their recyclables and clean up after their pets. Thank you for caring about our great community.
Review From Modern Messagesubmitted by Shontel L. - |Recommended: YesThe application process and... — The application process and move in was fairly stress free. The unit was really clean and the grounds well maintained. The resident portal app is a great feature as well
response from property -Shontel, thank you so much for sharing your great feedback on your leasing and move-in experiences! Your comfort and convenience are our priorities, so we're encouraged by your appreciation for our superior service and your well-kept apartment. We're always here for you if you need anything else.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Serene at Riverwood", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Serene at Riverwood", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose