Ratings & Reviews

Overall Rating

4(22 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by James H. - |Recommended: YesIt's nice and quiet. Ready ... — It's nice and quiet. Ready for the pool to open and being this is my first time renting an apartment I'm looking forward to having a great year.
response from property -We're honored that you have chosen our community for your first apartment home, James! It's fantastic to hear that you are finding the peace and tranquility you desire in our community, and we look forward to having you here for many years to come. Thank you.
Review From Modern Messagesubmitted by Terri R. - |Recommended: YesThis is a community on the ... — This is a community on the rise. The staff and owners are working hard to make Serene at Riverwood a place anyone would be proud to call home. Improvements inside and out are actively underway. Very responsive and helpful when anything needs to be fixed.
response from property -Terri, we're humbled by your kind words and heartened that you've noticed our efforts. Our team will continue to be dedicated to creating the best possible community for residents, and we're so excited that you'll be a part of that community. Thank you for the lovely and encouraging review.
Review From Modern Messagesubmitted by Arthur G. - |Recommended: YesI love the way there set up... — I love the way there set up, and a place where my little girl can swim and play, that means a lot, the people are great and it’s quiet, so I’m enjoying it to the fullest
response from property -Arthur, thank you for your kind words! We're glad you and your daughter feel so at home in our community. Please let us know if we may ever be of service!
Review From Modern Messagesubmitted by Arleacy B. - |Recommended: YesThe staff was very pleasant... — The staff was very pleasant and it had a few problems in the unit but overall I'm pleased with my experience. I really love the appliances especially the gas stove
response from property -We're delighted that our team could help make you feel at home here, Arleacy! We take great pride in providing comfortable living spaces for our residents, and it's wonderful to hear that you're enjoying the premium features in your home, like the gas stove. If there's anything we may do to help you settle in, don't hesitate to reach out!
Review From Modern Messagesubmitted by Fredrena J. - |Recommended: YesVery quiet neighborhood. Mo... — Very quiet neighborhood. Mother of 3 boys love it here Safe, clean, and has a playground for the kids The new remodeling is looking very good Love all the upgrades
response from property -Thank you for your approval, Fredrena! It's fantastic to hear that you and your family are enjoying our recent renovations and taking advantage of everything our community has to offer. We're grateful to have you as a resident in this community.
Review From Modern Messagesubmitted by Stacey T. - |Recommended: YesEveryone has been great sin... — Everyone has been great since I moved in a week ago. I live my new apt Very clean and extremely beautiful here I knew this is where I wanted to live when I looked at Serene at Riverwood
response from property -Welcome to the community, Stacey! We're glad you're here. Thank you for sharing your first impressions with us. We hope you continue to enjoy living here and invite you to let us know if there is anything we may do to add to your experience.
Review From Modern Messagesubmitted by Shaina S. - |Recommended: YesBeing a resident at Serene ... — Being a resident at Serene at Riverwood is great Apartments are nice, renovated with new appliances maintenance is quick to respond and fix any problems. Community is diverse and friendly. Located near plenty of restaurants, shops, schools, public transportation etc. that make getting around and learning the city of Athens easy and fun
response from property -Shaina, we are pleased to know that you are enjoying your time here. It sounds as though your experience has been positive all-around. Thank you for your review.
Review From Modern Messagesubmitted by Fernando C. - |Recommended: YesSafe and quiet place to liv... — Safe and quiet place to live. No load music or people walking too much. Overall is a great place to stay. The management is o.k and the maintenance people are also o.k. I think they need to pay more attention to the people needs.
response from property -Fernando, it is great to hear that our community is providing you with a sense of peace and well-being. We appreciate your feedback regarding our maintenance team, and we encourage you to visit our office if there are any other details you would like to share. We are always here to help!
Review From Modern Messagesubmitted by Cher N. - |Recommended: YesIt’s been good so far consi... — It’s been good so far considering the low cost for rent. I just wish the community residents would do more for recycling by not putting their trash in the recycling dumpster. Also by picking up their dogs waste around the community.
response from property -Cher, it's great to read your 4-star review and learn that you're so pleased with our competitive pricing. Concerning your additional feedback, we will send a note to residents reminding them to separate their recyclables and clean up after their pets. Thank you for caring about our great community.
Review From Modern Messagesubmitted by Shontel L. - |Recommended: YesThe application process and... — The application process and move in was fairly stress free. The unit was really clean and the grounds well maintained. The resident portal app is a great feature as well
response from property -Shontel, thank you so much for sharing your great feedback on your leasing and move-in experiences! Your comfort and convenience are our priorities, so we're encouraged by your appreciation for our superior service and your well-kept apartment. We're always here for you if you need anything else.
Review From Modern Messagesubmitted by Pedro R. - |Recommended: YesHave new administration and... — Have new administration and now star rebuild all apartments nice pool area close to grocery store, and hospital , Downtown of Athens nice place to living
response from property -It's great to hear from you, Pedro! Thank you for taking the time to review our community's convenient location and amenities. We hope our new management team continues to improve your experience here.
Review From Modern Messagesubmitted by Terri R. - |Recommended: YesThis neighborhood keeps get... — This neighborhood keeps getting better The staff is very responsive to concerns and always looking to improve the quality of life for residents. Would recommend Serene at Riverwood to anyone looking for a good neighborhood at affordable prices.
Review From Modern Messagesubmitted by Wand*@*.Com - |Recommended: YesThe office managers reall... — The office managers really made my rental experience pleasant. They were very professional and knowledgeable about the do's and don'ts. Their sister properties could learn alot from them . Great staff
response from property -We are thrilled to receive such an enthusiastic review of our hardworking team! Our team is always working to improve their service and knowledge, and we appreciate your acknowledgment! Thank you for being a part of our community!
Review From Modern Messagesubmitted by Ashley H. - |Recommended: YesMinus the issues about June... — Minus the issues about June-July of 2019, I love the new office staff. They are very friendly and understanding. Maintenance orders are always processed rapidly.
response from property -Thank you, Ashley, for your review. We love that you think so highly of the new team we have on board. We want to ensure that the concerns you had in June-July of 2019 are rectified and your time here is smooth-sailing. As time continues, please feel free to stop by the office at any time.
Review From Modern Messagesubmitted by Jamie M. - |Recommended: YesOther than a few issues wit... — Other than a few issues with the renovation and maintenance, it has been a good experience. I'm sure that once those are fixed there will be no complaints. The office staff is great

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Serene at Riverwood", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Serene at Riverwood", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose